Please note that Fotile must approve the return before Oven Elite HQ can process the return payment.
FOTILE offers a professional culinary-grade 30-inch gas five-burner cooktop with a unique center-mounted Tri-Ring burner capable of 21,000 BTUs. Use the included Wok attachment on the tri-ring burner for additional cuisines. The two left burners control your optional griddle, further enhancing your culinary options. A dedicated Simmer burner allows accurate, consistent heat for delicate sauces.
Fotile VULCAN Cooktops - We are a professional grade for your kitchen!
Features
- Low Profile: Low profile stainless steel design
- Professional Grade: Hardware and ever-matching stainless steel knobs
- Maximum Efficiency: Whether you are looking to power boil water quickly or need quick, intense heat for sauteing, frying, or searing, the 21,000 BTU tri-ring burner has maximum efficiency
- Tri-ring burner: Provides directional heat to the pan by positioning the flame based on which burner ring you turn on
- Wok Support: Looking to do some stir-frying? Attach the included wok support to the tri-ring burner to create your favorite stir-fry dish
- Low Simmer: Accurate low simmer temperature control for delicate sauces
- Flame Failure Protection: if the flame goes out accidentally, a safety device will be activated and automatically cut off the gas supply to the cooktop even if the burner knob is still on
- Edge-to-edge cooking grates: We use cast iron cooking grates that run from edge to edge on the cooktop. This means you will always have space to put small and large pots and pans, regardless of size or shape. It also allows you to move a hot, heavy pot quickly and safely from one burner to another if you need continuous edge-to-edge grates to make it easier to cook on your cooktop surface cast iron grates also offer long-lasting performance
- Easy to clean: the Vulcan cooktop is easy to clean; it features sealed burners so liquids will not seep into the burner mechanism. The burner caps and cast iron cooking grates are removable, so you can hand wash them in warm water and soap.
Specifications
- Brand: Fotile
- Origin Country: China
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Dimensions
- Width: 30 in.
- Depth: 21 in.
- Height: 5.25 in.
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Cut-Dimensions
- Width: 28.5 in.
- Depth: 20.125 in.
- Power Rating: 120 V / 60 Hz
- Finish: Stainless Steel
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Control Type: Durable top controls
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BTU Rating:
- Center: 21,000
- Left Front: 13,000
- Left Rear: 13,000
- Right Front: 6,000
- Right Rear: 3,000
- Cooktop: 5 burners
- Warranty: Labor: 2 Years | Parts: 5 Years(Limited) | Motors: Lifetime Limited Warranty
Manuals
User Manual Brochure Spec Sheet
Manufacturer Warranty
🛡️ Comprehensive Protection
1-Year Full Warranty + 4-Year Limited Parts Coverage
| Period | Coverage | Includes |
|---|---|---|
| Year 1 | Full Warranty | Parts, labor, shipping |
| Years 2–5 | Limited Warranty | Replacement parts only |
🔧 Year 1: Full Warranty
- Who’s Covered: Original purchaser + subsequent owners
- What We Fix: Defects in materials/workmanship + shipping costs
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Our Commitment:
- Free repair/replacement (same or comparable model)
- Refund if unfixable after reasonable attempts
🔩 Years 2–5: Limited Parts Warranty
- Who’s Covered: Original purchaser only (registration required within 14 days)
- Costs to You: Labor/shipping fees apply
🚫 What’s Not Covered
- Consumables: Light bulbs, filters, gaskets
- Cosmetics: Discoloration, scratches, finishes
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Improper Use:
- Unauthorized repairs/modifications
- Installation errors
- Acts of nature (floods, fires)
📋 How to Activate Coverage
- Register within 14 days: Online Registration Form
- Keep your proof of purchase
🔧 Make a Claim
- Contact Fotile: 888-315-0366 (Toll-Free)
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Required Documentation:
- Original receipt
- Model/serial numbers
Shipping-Return Policy
Shipping Times: 5-10 business days
FOTILE offers a 30-day return policy from the date of product delivery. All returns are subject to a 15% restocking fee ($50 minimum) plus shipping fees. Installed, damaged, used, and refurbished items are not eligible for returns.
Shipping Damage: If the product is damaged, take photos of the damage and keep it in its original packaging. Then, contact us at support@ovenelitehq.com with your photos, order number, receipt, and description of the damage.