Please note that Futuro Futuro must approve the return before Oven Elite HQ can process the replacement product or refund.
Extended mounting metal strings, which accommodate high/sloped/cathedral ceilings.
Compatible With:
- Futuro 36 in. Balance Island Range Hood
Specifications
- Brand: Futuro Futuro
- Origin Country: Italy
- Length: 134 in.
Shipping-Return Policy
Shipping Times: 2-7 business days
Available Shipping Methods:
- Curbside - FREE
Return Authorization
- All returns require pre-approval via a Return Authorization (RA) number.
-
Unauthorized returns (missing RA# on packaging) will be refused.
Return Eligibility
-
30-Day Window: Returns accepted within 30 days of delivery date.
- Item must be unused, uninstalled, and in its original packaging (including accessories, manuals, warranty cards, shock-absorbent materials, and freight materials)
Non-refundable Expenses
- 20% restocking fee
- Original and return shipping costs
- Taxes, duties, and brokerage fees
Reporting Shipping Damage:
-
Visible Box Damage
- Take photos of the damaged box
- Refuse the package
- Note the damage on the Bill of Lading or Freight Bill
-
No box damage?
- If the product is damaged, take photos and email them to us immediately.
Please email us at support@ovenelitehq.com with your order number, description of the damage, and the photos
Damage must be reported within 7 business days of delivery. Claims made after this period will not be accepted.